This privacy policy describes how Arka Digital Studio collects, uses, and protects the information gathered from users of our online platform and services. We are committed to protecting your privacy and handling your personal information in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Indian data protection laws.
We collect various types of information in connection with the services we provide through our site:
Information you provide to us directly: This includes information you give us when you contact us through forms, communicate with us via email or other channels, or interact with our services. This information may include details necessary to respond to your inquiries or provide services, such as your name, contact information, and details about your project requirements or interests.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and your usage of our service. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other technical data. This information helps us understand how users interact with our site and improve our services.
Information from other sources: We may receive information about you from third parties, such as partners or service providers, in connection with the services we provide.
We use the information we collect for various purposes, including:
To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
To process your inquiries and fulfill your requests.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations.
We process your personal information based on various legal grounds, including:
Your consent: Where you have given us explicit permission to process your data for a specific purpose. You have the right to withdraw your consent at any time.
Performance of a contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where the processing is necessary for compliance with a legal obligation that applies to us.
Legitimate interests: Where the processing is necessary for our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests. This may include our interest in operating our business, providing and improving our services, and communicating with you.
We may share your information with third parties in the following circumstances:
Service providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, marketing, and customer service.
Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With your consent: We may share your information with third parties when we have your explicit consent to do so.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the retention periods include the nature of the information, the purpose of processing, and relevant legal or regulatory requirements.
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request erasure of your personal information.
Object to the processing of your personal information.
Request restriction of processing your personal information.
Request data portability (transfer of your data to another party).
Withdraw your consent at any time where processing is based on consent.
Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We have implemented appropriate technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy, please contact us by mail at:
Arka Digital Studio
301 Acme Plaza, 3rd Floor
Mumbai, Maharashtra, 400053
India
